Build the
AI-Powered MSP
Automate your internal operations, turn every QBR into a strategic technology review, and bring AI and automation to your clients, without building everything yourself.
MSPs Face
Three Pressures at Once
Operational Pressure
More tickets, more tools, and more client environments mean more manual work between systems.
Advisory Pressure
Clients expect a technology strategy from their MSP, not only technical support.
AI Pressure
Clients are asking about AI. Building a delivery practice for it takes new skills, people, and processes.
Already Have a PSA, an RMM, and Dozens of Specialist Tools?
Good.
Valenta does not replace your stack. We connect the data, automate the work between systems, and add Digital Assistants and Verity agents where manual gaps remain. Your tools stay the system of record.
- PSA
- RMM
- Documentation
- Microsoft 365
- Azure and Cloud
- Security
- Backup
- Asset Management
- Finance and Billing
- CRM
- Client Success
- Compliance
Valenta connects, automates, and acts across your stack
Your tools stay the system of record
Integration approach depends on the applications, APIs, permissions, and use case.
Operate Smarter. Advise Better.
Grow Further.
Automate Your MSP
Deploy Digital Assistants, Verity AI agents, and connected applications across service desk, documentation, onboarding, asset management, and internal operations.
Explore MSP Agents↓Add Technical Capacity
Add skilled technical people and AI consultants to your team without a long hiring cycle.
See Roles and Pricing↓Transform Your QBRs
Connect client technology data and turn every review into a forward-looking strategy conversation.
Explore Vantage for QBRs↓Launch an AI Practice
Take AI, automation, and analytics solutions to your clients with Valenta supporting delivery.
Explore the MSP Partner Program↓Automation for the Work
Between Your Tools
Digital Assistants handle the rules-based work between your systems. Valenta Verity agents take on work that needs judgment, like triage and summarization. Or we build custom automation around your stack and service model.
Service Desk and Ticketing
Faster triage and resolution without adding technicians.
- Ticket classification and routing
- Ticket summarization
- Suggested resolution
- SLA risk alerts
- Duplicate ticket and outage detection
- Client updates and ticket closure
Verity agents: Ticket Triage Agent, SLA Risk Agent, Client Communication Agent
Your team stays in control
See Your Verity Agents
at Work
Valenta Verity is where your AI agents run. Your team sees what each agent handled across your tools, what it escalated, and what is waiting for approval, all in one place.
From Technical Report
to Strategic Roadmap
Preparing a QBR means pulling data from your PSA, RMM, security, asset, cloud, licensing, and billing systems. Valenta Vantage brings it into one connected client view, so your team spends less time collecting data and more time helping clients make better technology decisions.
- Manual data collection
- Disconnected reports
- Backward-looking statistics
- Inconsistent recommendations
- Little follow-through
- Connected client view
- Automated analysis support
- Risks and opportunities, prioritized
- Business-focused recommendations and roadmap
- Trackable actions, including AI and automation opportunities
Every Vantage-powered QBR answers five questions
- 1What happened?Tickets, incidents, projects, service levels, and major events
- 2What is at risk?Security gaps, aging assets, license issues, and compliance concerns
- 3What is underused?Unused licenses, idle cloud resources, and low-adoption services
- 4What should happen next?Prioritized actions, owners, budgets, and roadmap items
- 5Where can the client improve operationally?AI, automation, and data opportunities beyond traditional IT
Move Beyond Maintaining Technology.
Help Clients Change How Work Gets Done.
Your clients are asking about AI. You are already their trusted technology advisor. The Valenta Partner Program lets you deliver AI and automation without hiring a full delivery team. You keep the relationship. Valenta supports discovery, scoping, design, implementation, and ongoing management.
Referral Partner
Identify and introduce opportunities. Valenta manages the sale, delivery, and ongoing service, and your MSP earns the agreed compensation.
Service Delivery Partner
Own the client relationship and sell and bill the engagement. Valenta designs, builds, and supports the automation.
What it adds to your business
Scale Your Service Desk With
Valenta Workforce
Add skilled technical people who work as part of your team, backed by Valenta's wider pool of specialists, ongoing training, and support. Part time or full time, with no recruitment fees or benefits overhead.
- Help Desk Support Specialist
- Service Desk Technician (Level 1 and 2)
- NOC Technician
- Service Coordinator and Dispatcher
- Documentation Specialist
- Procurement and Billing Administrator
- Project Coordinator
Showing prices for United States (USD)
| Role | Part time | Full time |
|---|---|---|
| Technical support roles | $1,300 | $2,500 |
Starting monthly prices. Final pricing depends on role, experience, and hours.
One Global Capability.
Built for Your Market.
Most MSP workflows are the same everywhere. What changes is the security context, the client language, and the platforms in play.
Turn every QBR into a revenue-generating advisory conversation while reducing the cost of routine service delivery.
What we automate
- Executive QBR assembly
- Ticket categorization and resolution support
- Patch and endpoint compliance
- Renewal and contract risk monitoring
- Technology roadmap creation
- Azure and Microsoft 365 optimization
Built around
- Framework mapping only where configured, such as NIST or CIS
- State and sector requirements handled by scope
- Human approval for remediation and commercial recommendations
Platforms we work with
- Microsoft 365
- Azure
- Intune
- Sentinel
- ConnectWise
- Autotask
- HaloPSA
Start With One Workflow.
Then Expand.
Map
A local Valenta expert maps your stack and finds the manual work between applications, in a complimentary assessment.
Pilot
Start with one internal workflow, one client QBR, or one client segment. Your team approves every output before it goes live.
Run
Valenta builds, deploys, and manages the solution, with human approval wherever remediation or commercial decisions are involved.
Expand
Regular reviews track delivered value and show where to automate, advise, or sell next.
Results From
MSPs Like Yours
Where Do You
Want to Start?
Choose a starting point. A local Valenta expert will shape your complimentary assessment around it.
A pilot on one workflow: ticket triage, documentation, onboarding, or license review
Book Your Complimentary Automation Assessment→If your MSP wants to offer ai to clientsA Partner Launch Sprint: a shortlist of suitable clients and joint opportunity discovery
Explore the MSP Partner Program→If your MSP needs more technical capacityOne technical role through Valenta Workforce
Book Your Complimentary Consultation→If your MSP wants all of itThe AI-Powered MSP Accelerator
Book Your Complimentary Automation Assessment→If your MSP is not sure yetA complimentary conversation with a local Valenta expert
Find a Local Expert→IT MSPs FAQ
No. Your PSA, RMM, and specialist tools stay the system of record. Valenta connects information and workflows around them and adds Digital Assistants and Verity AI agents where manual work still sits between systems.
Common starting points are ticket classification and routing, documentation and knowledge capture, client onboarding and offboarding, license and asset reviews, security posture summaries, and QBR preparation.
Vantage connects client data from your service, security, asset, cloud, and licensing tools into one view, then helps your team turn it into prioritized risks, recommendations, and a technology roadmap instead of a backward-looking report.
No. Human approval stays in place for remediation and commercial recommendations, and every automated action is logged in an audit trail.
Valenta works across PSA, RMM, documentation, Microsoft 365, Azure, security, backup, asset, finance, and CRM tools. The integration approach depends on each application's APIs, permissions, and the use case.
Through the Valenta Partner Program, you can refer opportunities to Valenta or sell and bill the work as a Service Delivery Partner while Valenta designs, builds, and supports the solution. You keep the client relationship.
Start small: one internal workflow, one client QBR, or a short list of clients for joint opportunity discovery. A complimentary assessment with a local Valenta expert helps you choose.
Experience
Ready to Build the
AI-Powered MSP?
Connect your stack, elevate every QBR, and turn client insight into new revenue. A local Valenta expert will show you where to start.